Shipping Info

At Cup Of Jo Cobb, we take great care to ensure your mugs and coffee cups reach you safely and on time. Please read the details below to learn more about how we process, ship, and deliver your orders.

đź•’ Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation.
You’ll receive an email notification once your order has shipped, including your tracking number.
Please note that during busy seasons or holidays, processing times may take slightly longer.

🇺🇸 Domestic Shipping (USA & Europe)

We offer free standard shipping for all orders within the United States and Europe.

  • USA: Estimated delivery within 7 days from shipment.

  • Europe: Estimated delivery within 15 days from shipment.

All delivery times are estimates and may vary due to weather, carrier delays, or seasonal demand.

🌍 International Shipping

We proudly ship worldwide.
Shipping rates and delivery times vary depending on your destination and local carrier availability.
All international shipments are carefully packed to ensure safe arrival of your mugs and coffee cups, no matter where you are.

đź’° Customs, Duties & Taxes

International orders may be subject to import duties, customs fees, and taxes (including VAT) imposed by your country’s regulations.
These charges are the responsibility of the customer and are collected once the shipment reaches its destination.
We recommend checking with your local customs office for details before placing your order.

🔍 Tracking Your Order

Once your order ships, we’ll email you a tracking number so you can follow your package’s journey.
Please allow up to 48 hours for the tracking information to become active.
If you haven’t received tracking details or notice a delay, please contact us at CupOfJoCob@outlook.com.

📦 Shipping to P.O. Boxes & Remote Areas

We do our best to deliver to P.O. Boxes and remote addresses; however, some carriers may have restrictions.
If your delivery location has specific limitations, please reach out to us so we can help arrange the best delivery method for you.

🏠 Address Accuracy

Please ensure your shipping address is entered correctly during checkout.
We cannot guarantee changes once an order has been processed, and packages returned due to incorrect addresses may incur reshipping fees.

đź’” Damaged or Lost Packages

If your order arrives damaged or does not arrive at all, please contact us immediately.
For damaged items, include photos of the packaging and the product so we can assist you quickly.
We’ll work with our carriers to resolve the issue and ensure you receive a replacement or refund.

đź“ž Contact Information

We’re always happy to assist with any shipping or order inquiries.

Store: Cup Of Jo Cobb
Company: CUP OF JOY, LLC
Email: CupOfJoCob@outlook.com
Phone: +1 413 500 5621
Address: 8350 Bee Ridge Rd, Suite 239, Sarasota, FL 34241, United States